Reference

Privacy Policy for Your transd4d Account

Your Privacy Policy at transd4d explains what we collect when you open an account, enter Live Baccarat or Cleocatra, and use DANA, OVO, GoPay or QRIS; access depends…

Account data scopeDANA, OVO, GoPay, QRISCookie choicesPrivacy contact path
transd4d Privacy Policy for Your transd4d Account
CONTACT PATHS

3 Ways to Ask About Privacy

A privacy question should reach the right desk quickly. We keep privacy support separate from lobby questions so your request about data access, correction, deletion or cookies is not mixed with game chat. Include your account phone number, masked wallet name, and the date of the event you mean; never send your password or full QRIS receipt in chat.

Team online

Live chat

Use live chat daily from 10:00 to 22:00 WIB for urgent privacy questions, such as a wrong phone number on your account or an unknown device shown under Account > Security > Active sessions.

WhatsApp privacy desk

Message our WhatsApp privacy desk during the same 10:00 to 22:00 WIB window when you need help matching a DANA, OVO, GoPay or QRIS record to your wallet history.

Email request

Send longer requests to [email protected] when you ask for data access, correction or deletion. We may reply with identity checks before changing account records or releasing a copy.

DATA CONTROLS

6 Controls Behind Your Privacy

Privacy is handled inside the same operational flow as your account, wallet and session security.

Account data

When you open an account, we record the details you type, verification status, login time and linked wallet label. That lets us match your profile with DANA, OVO, GoPay or QRIS activity.

Payment records

Wallet records are used to confirm deposits and withdrawals, not to profile your spending outside our site. We store transaction time, payment rail, reference code and status for support and audit needs.

Cookie choices

Cookies keep you signed in, remember language choices and help us see page errors. You can clear them through Chrome Settings > Privacy and security > Clear browsing data before returning.

Device security

We log device type, IP range and session events to spot unusual access. Check Account > Security > Active sessions and contact us if you see a handset or browser you do not recognise.

Retention checks

We keep account and wallet records only as long as needed for operation, dispute handling, legal duties and security checks. When a record is no longer required, we remove or anonymise it.

Change requests

You can ask us to correct your name, phone number, wallet label or cookie preference. For safety, we may require login confirmation or a masked payment reference before applying the change.

Privacy Policy Questions You May Search

These answers cover the privacy questions we receive most often from Indonesia account holders. They focus on data collection, payment records, cookies, account access, deletion requests and how to contact us. If your question includes a wallet receipt, hide sensitive parts before sending it through chat, WhatsApp or email.

We collect the details you enter, such as phone number, account name, login records, device signals and wallet labels. We also record activity needed to run the account and handle privacy or security requests.

We store transaction references, payment rail names, timestamps, wallet labels and status records. We do not need your wallet password, PIN or full QRIS image, and support will not ask for those details.

Log in, open Account > Profile, and update fields that are editable there. For locked fields such as verified phone or wallet label, contact live chat or email [email protected] with identity checks.

Yes, you can request deletion through email or WhatsApp. Some records may be retained when needed for wallet disputes, security checks or legal duties, and we will explain which records cannot be removed yet.

We use cookies for login sessions, language choice, page performance and basic security checks. You can clear cookies through your browser settings, but you may need to log in again afterward.

Only staff assigned to privacy, support, wallet checks or security may handle your request. We limit access by task, keep request records, and ask you to mask payment proof before sending it.

Yes. Access and eligibility depend on local law and are available only where local law permits. If we need to check eligibility, we may ask for limited account details and record the result.